In Admin Hub ( ), click on Directory in the top bar > select Managed accounts > locate the user's Atlassian account and click into the fields to edit the values: Please reach out to your organization admins, only they will be able to update your account's email address.Ī Managed account is a User who is being managed by an Atlassian organization due to Domain Verification.Īs an Organization Admin, if the user's new email address has not been used: If you use a managed account, you won't be able to directly update your account's email address. A verification email will be sent to the new email address complete the verification step to complete the email update.Log back into the original Atlassian account and change its email address to the (now available) desired email address.Conclude the email verification and update on this other address - only this will fully release the desired email address.This other email address must be something accessible: either a personal account or an email alias.Login to the account associated to the desired email address and change its email address to another one (a third email address)The desired email address must be released from the existing Atlassian account so that it is available to be used on the original account: If the email address you enter is already used in Atlassian you will get a notification: If an unmanaged u ser has used their new email address with an Atlassian cloud product or website:
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